Monthly Archives: October 2008
Startups and Chicken Nuggets
How could an item on the menu of every fast food drive-through have anything to do with entrepreneurship? Easy, both have everything to do with a wise investment of time and money. Learn more about our partner’s “McNugget Principle” by …
Learning from the Hippocratic Oath
“primum non nocere” = first, to not harm This Latin tidbit actually comes from the Hippocratic Oath (the one doctors swear to). But there is a lesson in there for all of us. A business’s first goal every day should …
Leadership
“Leadership is the key to 99 percent of all successful efforts.” -Erskine Bowles One of our partners wrote an article about what is needed to be a leader, which as noted above, is a very important part of any successful …
Hyatt – A Case Study in Customer Service
I have traveled a lot. In some years of my life, I have spent as much as 50% of the nights sleeping in a hotel. But very few of those evenings have been spent in Hyatt hotels. So, on a …
